Shipping and Order Related Queries
Do you ship internationally?
How much is shipping cost?
It's on us! We provide free shipping to Singapore and Malaysia.
Can I update my order?
If you wish to cancel or make any changes, please email us at firstname.lastname@example.org within 1 hour of placing your order. Please include your order number and any relevant details in your email.
If you wish to update your shipping details such as name, address and contact number, please include the new shipping details in your email. However, please note that we cannot make any changes once your order has been shipped.
I have a complaint about my product.
Due to certain postal restrictions, we regret to inform you that delivery is not available for certain areas in Singapore such Airline Road, Jurong Island, Kusu Island, Pulau Damar Laut, Pulau Busing, Pulau Tekong, Pulau Sakeng, Pulau Sebarok, Pulau Ubin, Rifle Range, Seletar Aerospace, St John Island, Turn Club Avenue and West Camp Road.
We will reach out to you via email in the event we are able to fulfil your order.
STILL HAVE ANY QUESTIONS?
- Email us: email@example.com